Frequently Asked Questions

What is Whimsy & Mojo?

Whimsy & Mojo is a design and curated home goods brand by surface pattern designer Natalia Ladden, specializing in timeless home décor inspired by historic textiles, botanical art, and heritage design. Our collections include original patterns and carefully researched historic design reconstructions.

What types of products do you offer?

Our designs are available on a curated range of home décor and lifestyle goods, including items such as wallpaper and decorative home accents. Each piece is curated to bring timeless pattern and artistry into everyday spaces.

Are your William Morris designs authentic?

Our William Morris designs are carefully reconstructed historic patterns inspired by the work of William Morris and the Arts & Crafts movement. These patterns are recreated from historical sources and adapted for modern home décor.

How long will my order take to arrive?

Ready-to-ship orders typically processed within 1–3 business days.

Custom and made-to-order items may take 2-3 weeks for production. We work with fulfillment partners to help us create the products just for you.

Shipping times vary depending on location and shipping method, but most domestic orders arrive within 5–10 business days after shipment.

You will receive a tracking number once your order ships.

Do you offer international shipping?

At this time, we only ship to the contiguous states in the US.

International shipping may be requested. Subject to availability, we will provide a shipping cost estimate.

Can I return my order?

If you are not satisfied with your purchase of a ready-made item, we accept returns within 14 days of delivery, provided the item is unused and in its original condition. Please see our Return Policy for full details.

What should I do if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the item and packaging. We will work quickly to resolve the issue.

Do you offer custom or personalized designs?

Yes, many of our designs can be customized! We work with interior decorators and design clients. If you are interested in custom work, collaborations, or licensing inquiries, please contact us through our Contact page.

Are your designs available for licensing?

Yes. Natalia Ladden’s original pattern designs and historic reconstructions may be available for licensing, collaborations, and special projects. Please reach out through our contact form for inquiries.